Method of Payment

 Residential and Non-Residential Customers may pay their utility bill with one of the following:

• Cash
• Personal check
• E-Check
• Credit Card (Visa, MasterCard or Discover only)
• Debit Card (Visa, MasterCard or Discover only)
• By text

Credit, Debit and E-Check transactions shall be limited to $2,000 each.

Payment Locations

RMU offers a variety of convenient ways to pay your bill. Choose the method that best fits your lifestyle.

In Person
Bring payment to the RMU Business Office located at 102 West 9th Street, Rolla Missouri. Business hours are from 8:00 a.m. to 5:00 p.m.

Drop Box
Drop payment in the drive-up box located on Elm Street, between 9th and 10th Streets, or the drop box located on the front of the  RMU  Business  Office  at  102  West  9th  Street,  Rolla,  Missouri. Drop box payments after 3 p. m. will process on the next business day.

By Mail
Send payment by mail to P.O. Box 767, Rolla, Missouri, 65402

By Phone
Please call 855-203-1283 to make an automated phone payment 24 hours per day. Your RMU customer account number is required. In addition, Customer Service Representatives can take your payment using a credit or debit card over the phone. Just call 573-364-1572 and we will be happy to assist you.

Local Bank
Pay at many of the Rolla banks. Take your current utility bill to the bank, they will collect the money and stamp the bill PAID. If you pay by check, please make your check payable to RMU. Rolla banks will not accept payment on past due bills.

Here are the local banks that can accept payments for your utility bill:

• Citizens Bank of Newburg
• Phelps County Bank
• Town & Country Bank
• First State Community Bank

Automatic Bill Pay
Pay direct from your checking account. This is a service which allows customers to have their utility bills deducted directly from their bank checking account. Automatic Bill Pay Saves time, postage costs and check writing. To authorize this service, please come to the RMU Business Office with a voided check and complete an authorization form.

On-Line
You can pay your utility bill any time of day through an online third party automated payment service that accepts Visa, MasterCard, Discover, Credit/Debit cards and E-checks. Individual transactions up to $2,000 are available. If the account balance is in excess of $2,000, additional transactions can be submitted for the remaining balance.

Frequently asked questions:

What information will I need in order to make an online payment?

• • Your Rolla Municipal Utilities Account Number (found on your bill)
  • Your credit/debit card or your check routing information
  • A valid e-mail address for confirmation receipt

How do I make a payment?
Click here to go to a secure third party online payment website.

What will RMU do with my email address?
It will be used for payment confirmation in the form of an e-receipt.

On-Line Banking
Most banks offer free online bill payment to anyone who signs up for online banking. Your bank sends out payment drawn on your account with the amount and date set by you. This is similar to Automatic Bill Pay but with you in complete control of when the payment is made.